FAQ

Warranty

Shipping Times

“When will I get my AurixBrush?”


We process all orders within 2–3 business days and ship directly from our trusted fulfillment centers.


Estimated delivery times by location:

• UK: 7–10 business days

• USA: 9–15 business days

• Australia: 8–15 business days

• Germany: 5–10 business days

• Canada: 7–10 business days


You’ll get a tracking link as soon as your order ships, and our support team is here if you need anything.


We know you’re excited — your journey to stronger, healthier hair is just days away.

Is Zyrellis Safe?

“Is it actually safe to use on my scalp?”


Yes — Zyrellis and the AurixBrush™ are 100% safe and dermatologist-backed.

It uses non-invasive red light technology (used in high-end clinics) and a natural oil delivery system tested on all hair types.


No harsh chemicals

No burning or irritation

Just real, proven results



It’s gentle enough for daily use, even on sensitive scalps — and safe for men, women, and teens.

Will it damage my scalp/hair

“What if it makes things worse?”


The AurixBrush™ was designed to protect, not harm.

Unlike plastic bristle brushes that scratch and break hair, ours uses ultra-soft silicone tips that massage your scalp without pulling or tugging.


The red light penetrates at a safe, controlled depth, energizing your follicles and boosting blood flow — without any side effects.


It’s like a mini scalp spa session, every day.

How long before i see results with The AurixBrush?

“Does it actually work — and when will I notice?”


Most users notice changes in as little as 2–3 weeks:


Week 1–2: Scalp feels fresher, less itchy or dry

Week 3–4: Shedding reduces, baby hairs appear

Week 6–8: Hair feels fuller, roots feel stronger



Use it daily for 10 minutes and you’ll see and feel the difference — especially when paired with our targeted growth oils.


Thousands have made the switch. You’re next.

How can I be sure the oil wont make my hair greasy?

“I have fine hair — I can’t afford buildup.”


Totally fair — and that’s exactly why the AurixBrush™ doesn’t overdo it.


We’ve engineered the brush to deliver oil in targeted, controlled doses — straight to your roots, without dripping onto your strands. No mess, no residue, no weighed-down hair.


The oil is ultra-lightweight, fast-absorbing, and made for all hair types — even the finest or most oil-prone.


Plus, we actually recommend oiling just 2–3 times per week — not daily.


For best results:

• Apply the oil with the brush 1 hour before you wash your hair — or even leave it in overnight

• On non-oil days, just use the red light therapy + massage mode to stimulate growth and boost circulation


It’s hydration and hair health — without the heaviness.

What are the main benefits of The AurixBrush?

“What makes it better than a normal brush?”


It’s not just a brush. It’s a science-backed, 3-in-1 hair transformation tool:

Red Light Therapy to activate dormant follicles

Precision Oil Infusion to deeply nourish the scalp

Tension-Relieving Massage to improve blood flow + reduce stress


Together, these give you:

Thicker, fuller hair over time

Less breakage and shedding

Healthier, cleaner-feeling scalp



And the best part? It only takes 10 minutes a day.

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